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Our Secure Ordering. Diamantine.net, Inc. uses Secured Sockets Layer (SSL) technology to ensure the privacy of your personal information. When you make an online purchase, our advanced security technology encrypts and scrambles your personal data (including your name, delivery and e-mail addresses and credit card number) before it is sent to us, making it virtually impossible for anyone other than Diamantine.net, Inc. to read it. To further protect your information, we utilize state of the art back-end systems and restrict employee access to your information. Unless specifically authorized by you, no outside party is able to access or receive any of your personal customer information. Credit Card Fraud Protection. All major credit card companies protect cardholders against fraud, subject to a $50 deductible. Diamantine.net will protect you for this $50 portion in the highly unlikely situation that you ever encounter an inappropriate charge involving our company. Optional Phone Ordering. If you are still skeptical about placing your order online, you may place your order over the phone at 760.635.5985. When you visit our website, we collect non-personal information about your visit. We collect your IP address, browser type, domain name, and we log the length of time of your visit and the number of times you visit and purchase from us. We assign you a unique internal identifier to help keep track of your future visits. We use this information to gather aggregate demographic information about our visitors, and we use it to personalize the information you see on our website and the emails you receive from us (should you grant us permission to send to you). We keep this information for our internal use; we do not share it with others. This information is in no way tied to your personal information, including your email address. Our Web site uses cookies to store information between users' visits to our site and for the duration of the visit, also known as a session. Cookies are a mechanism to remember information about a visitor when he or she navigates from one Web page to another. Our Web site uses cookies to hold users' unique session identifiers, allowing our Web server to serve correct information back to the user. Such information includes the user's shopping cart items, or whether he or she is logged in when requesting to view or modify personal information, including your email address, which may have been stored in our database in the past. Our Web site cookies do not hold any personal identifiable information. Disabling or rejecting cookies will prevent users from adding items to the cart and checking out; however, standard browsing on our Web site does not require cookies. When you subscribe to our newsletters, Diamantine.net, Inc. asks you for contact information (your name and email address). When you sign up for our newsletters we use your name and email address to send you our health newsletters and to inform you of sales and special offers. When you submit a product review on our website, you are required to log into your customer account. Your comments, first name, city, and state will be displayed. However, no information that would allow others to contact you will be disclosed by Diamantine.net. Your information will be used for no other purpose than to allow you to submit product reviews. If you place an online order, our secure order form requests contact, billing, and financial information (such as your credit card numbers for purchases). Contact information from the order form (email address, name, billing and shipping address, and phone number) is used to send orders and information about our company to you. Your contact information, including email address, is also used to get in touch with you should we have questions regarding your order or should we need to notify you of the status of your order. And yes, you can opt not to get email from us, as described in the opt-out section below. The credit card information we collect is used to bill you for products you purchase, and if you provide prior consent, this information may also be shared with a third party partner. For your convenience, your information including credit card and order history is stored on a secure server that allows you to reorder by entering your email address and password. You may also place a autoship order that will allow you to receive products on a regular basis without the need to reenter that order every time. You may cancel this order at anytime by sending an email to Customer Support or calling 1-800-900-6486. You will automatically be registered to receive our newsletter unless you opt-out at the time of purchase. You may opt-out at any later time by following the unsubscribe instructions in the newsletter or sending an email to newsletter@Diamantine.net with the word UNSUBSCRIBE followed by your email address in the subject of the email (example: UNSUBSCRIBE youremail@emailaddress.com). Opt-Out. If you decide that you would like to opt-out from receiving newsletters from us, our emails provide you with the opportunity to stop receiving these communications. Simply click on the unsubscribe link at the bottom of each email. You may also opt-out by sending an email to Customer Support. Simply type in the word "unsubscribe" followed by your email address in the subject line of the email (example: UNSUBSCRIBE youremail@emailaddress.com). Please note: You will continue to receive transactional-related emails (such as order confirmations) whenever you place an order. Links. This site contains links to other sites. Diamantine.net is not responsible for the privacy practices or the content of such Web sites. Delete/Deactivate. This site gives you the following options for removing your information, including email address, from our database, to not receive future communications, or to no longer receive our service. 1. You can send email to Customer Support. Diamantine.net, Inc. 3. You can call the following telephone number: 760.635.5985. Change/Modify. Our site provides you the opportunity to correct or update your account information, including email address. You can do this by: 1. Accessing the "My Account" page and clicking on the "Billing, payment and password settings" link. Corporate offices are at: 3. You can call the following telephone number: 760.635.5985. When You Send Email to our Customer Service Department. We provide email links on our "Customer Service" page that allow you to contact us directly with any questions or comments you may have. We read every message sent in and try to reply promptly to every one. The information you send us is used to respond directly to your questions and comments. We also keep your email correspondence on file so that we may better serve you should you have additional questions in the future. Your personal information is shared with third parties (such as manufacturers) only with your explicit permission. How We Notify You of Changes to our Privacy Policy. Whenever we change our privacy policy, we will post a notice on our website indicating that a new version is available. If Diamantine.net changes how it uses a user's personally identifiable information, including email address, the user will be notified by email and they may opt-out at that time. However, if you have opted-out of all communication with the site you will not be contacted, nor will your personally identifiable information be used in this new manner. |
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